Order and Processing
We aim to pick, pack and dispatch orders within 1–3 business days. Processing time applies before a parcel leaves our fulfilment hub and may increase at busy times or on statutory holidays.
Shipping and Delivery
Estimated transit windows are roughly 3–7 business days for Canadian addresses and 5–10 business days for U.S. deliveries. These are general estimates; actual delivery time depends on the carrier and the shipping service selected at checkout.
Products, Parts and Advice
If you need help choosing between similar products — for example different dripper materials, burr sizes on grinders, or paper vs. cloth filters — provide details about your brewing habits and we’ll recommend options. For specific product specifications or stock status, please review the individual product listing or reach out to our support team at [email protected].
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask eightouncecoffees Store for clarification.
Need a specific answer?
Email [email protected] or call +1 5197016455 with the details relevant to your question.